I receive emails from users who had problem from time to time. I was thinking to try my best helping you to resolve the issue if I could.
However, I realized that when this small utility is installed in your environment, I do not have resources to reproduce your problem, not to mention of solving it.
If you are developer or you know about .NET programming, please feel free to download a copy of source code. You can fix the bug that you encountered and probably enhance it to suit your taste.
Source Code of Crystal Reporter Exporter 2.0 (Created with Microsoft Visual Studio 2010)
Enjoy it and have a nice day.